Help Center
Everything you need to know to buy, sell, and ride with URBALT.
Getting started
Sign up, pick your identity (Rider/Glider), complete your profile.
Finding listings
Search, filters, categories, brands and models.
Contacting sellers
Chat, verification badges, safe communication.
Messages
Direct chat with any member, inbox filters (All / Direct / Listings), instant delivery, encrypted.
Selling
The 9-step listing wizard, photos, auto-publish, Premium promo, mark as sold.
Choosing a category
Bike, e-bike, scooter, components, accessories or service — and why the type is set later.
Safety
Red flags, reporting, warnings, blocked users.
Trust & safety
How we detect multi-account fraud and protect the community.
Support
Open a ticket, SLA, rate your experience.
Community
Forum, Riders/Gliders/Walkers, events, guides, news, saved.
Community feed
Post, react, comment, save, share, @mention. Hot tab for trending.
Forum formatting
Bold, italic, lists, quotes, code, links and @mentions in threads and replies.
Clubs
Formal cycling clubs in EE / LV / LT — find one, join, or apply to register your own.
Events
Group rides, meetups, races. RSVP, organise your own.
Follows & activity
Follow other members, see their activity in your feed.
Routes
Share GPX tracks, discover routes across the Baltics.
Trust levels
TL0–TL4 — how you earn standing in the community.
Atlas
Knowledge base of bike & scooter models — specs, photos, sources.
Notifications
Comments, mentions, listing interest, vendor sync, system.
Delete account
How to close your URBALT account and what happens with your data.
Multi-domain
Per-country listings, cross-border option, shared community.
Vendor
Shops, API integrations, storefronts.
Stats
Views, interest, conversion — see how your listings perform.
Privacy & cookies
What we store, what Umami tracks, how to change settings.